Privacy Policy

Privacy Policy
Biscky’s Pet Supplies
Effective Date: [Insert Date]

1. Introduction

Welcome to Biscky’s Pet Supplies (“Company,” “we,” “our,” “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website [www.bisckypets.com] (“Website”) or make a purchase from us. It also outlines your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of personal data from you:

  • Identity Data: Name

  • Contact Data: Email address, phone number, shipping and billing address

  • Transaction Data: Payment details (processed securely via Amberpay)

  • Technical Data: IP address and browsing behavior (if applicable)

We do not collect sensitive personal data (e.g., health information, race, religion).

3. How We Use Your Data

We collect and process your data for the following purposes:

  • To process and fulfill your orders (including sharing necessary details with our fullfillment parnter AutoDS and other third party suppliers for shipping and delivery)

  • To provide customer support

  • To send marketing emails (only if you opt-in)

  • To improve our website and user experience

  • To comply with legal obligations

We do not sell personal data to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. If we implement third-party trackers such as Google Analytics or Facebook Pixel, we will update this policy accordingly. You can control cookie preferences through your browser settings.

5. Sharing Your Information

We only share your personal data with trusted third parties for fulfillment purposes, including:

  • AutoDS (our dropshipping fulfillment provider)

  • Suppliers and shipping carriers (to deliver your orders)

  • Payment processors (Amberpay) (to securely process transactions)

We ensure these third parties only use your data for the intended purpose and comply with privacy regulations.

6. Data Transfers & Compliance with GDPR & CCPA

Since we are based in Jamaica, customer data may be transferred outside the EU and California for order fulfillment. To protect your data:

  • We ensure that third-party partners like have appropriate data protection measures in place.

  • We comply with GDPR by relying on Standard Contractual Clauses (SCCs) or other legal mechanisms when transferring EU customer data.

  • Under CCPA/CPRA, California residents can request information about how their data is used and request deletion of their data.

7. Your Privacy Rights

For California Residents (CCPA/CPRA):

You have the right to:

  • Request access to the personal data we have about you

  • Request deletion of your data

  • Opt-out of data sharing (we do not sell personal data)

To exercise your rights, contact us at contact@bisckypets.com. We will verify your identity before processing your request.

For EU Residents (GDPR):

You have the right to:

  • Request access, correction, or deletion of your personal data

  • Object to or restrict certain data processing

  • Request data portability

To exercise your rights, contact us at contact@bisckypets.com.

8. Data Security

We implement security measures such as SSL encryption to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. If you request data deletion, we will delete your information unless we are required to keep it for legal compliance.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date”.

11. Contact Us

If you have any questions about this Privacy Policy or your data rights, contact us at: Email: contact@bisckypets.com Website: [www.bisckypets.com]

This Privacy Policy is designed to comply with GDPR (EU) and CCPA/CPRA (California). By using our website, you agree to this Privacy Policy.